Returns Policy

Limited Product Warranty:

All products supplied by us are warranted to be of satisfactory quality and reasonably fit for purpose free from defects in workmanship or materials for a period of 30 days. This warranty does not affect your statutory rights as a consumer. The Services and all products delivered to you through the service are (except as expressly stated by us) provided above 'as is' and 'as available' for your use, and except as set forth herein we make no representation or warranties of any kind, either express or implied, including without limitation all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.


In no case shall LifeLabs Design, Inc., our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

This warranty is only valid with proof of purchase from LifeLabs Design, Inc. and does not apply to any defect in the products arising from wear and tear, misuse, willful damage, accident, negligence by you or any third party, use otherwise than in accordance with our instructions, or any alteration or repair carried out without our approval. Legal rights under applicable national law governing the sale of consumer goods are not affected by this warranty. 

 

Returns:

Products purchased on https://lifelabs.design/ must be returned to our warehouse or location designated by us within 30 days of the ship date found on your invoice.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, and in its original packaging. You’ll also need the receipt or proof of purchase. To ensure timely processing, please be sure to include your return form in your return package.

To start a return, you can contact us at help@lifelabs.design. If your return is accepted, we’ll email you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be guaranteed to be accepted.

You can always contact us for any return question at help@lifelabs.design.

Final Sale:

Items marked final sale or no return may not be returned or exchanged.

Damages and issues:
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. 

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Unless the item arrives damaged or defective, we may deduct the original shipping and return shipping costs from the refund.  Please remember it can take some time for your bank or credit card company to process and post the refund too.

* Please allow up to 21 business days from when we receive the items in our warehouse for your account to be refunded. We will send you an email once we have completed the refund process.

Cancelled Orders:

You are able to cancel your order at any time if we have not already begun to process the order and receive a refund to your original payment. If the order has been processed or shipped, you will need to generate a return as per our return policy (above). To cancel your order, contact help@lifelabs.design.